Privacy Policy

At Shiloh Cyber, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Last updated: December 2024

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, company name, and job title when you register for our services or request a demo.
• Technical Information: IP address, browser type, device information, and usage data collected through cookies and similar technologies.
• Security Data: Information related to your cybersecurity infrastructure that you choose to share with us through our AEGIS platform.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your requests and respond to your inquiries
• Send you technical notices, updates, security alerts, and support messages
• Communicate with you about products, services, and events
• Analyze usage patterns and trends to enhance user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and protect our legal rights

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf, such as hosting, data analysis, and customer service.
• Legal Requirements: When required by law or to respond to legal process, or to protect the rights, property, or safety of Shiloh Cyber, our users, or others.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition.
• With Your Consent: When you explicitly consent to the sharing of your information.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection and security practices
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your activity on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Data portability
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@shilohcyber.com.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your jurisdiction where data protection laws may differ. We take appropriate safeguards to ensure your personal information remains protected in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@shilohcyber.com
• Website: https://shilohcyber.io/